B2B E-COMMERCE AGENCY

WE ARE YOUR B2B E-COMMERCE AGENCY FOR YOUR SUCCESS

Improve the efficiency of your sales processes through optimisation and automation. Scale your business globally and strengthen your competitive position with our suitable B2B technology solutions.

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DEVELOP YOUR BUSINESS POTENTIAL WITH US AS A B2B E-COMMERCE AGENCY

Do you want to digitally transform your B2B business model or further develop and optimise your existing B2B platform?
As a B2B e-commerce agency, we can tackle your project. We equip you for the digital future. Our many years of expertise and strong partner technologies are our foundation. We find the right technological and strategic solutions for every B2B project. This is how we implement successful and future-proof projects. Our broad understanding of specific requirements such as differentiated price structures, customised discount systems, diverse ordering and delivery processes as well as integration into existing ERP systems makes us the ideal partner. Combined with our many years of experience in the successful implementation of various B2B e-commerce projects, this enables us to take your company to the next level and equip it for the future.

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WE KNOW CURRENT B2B CHALLENGES
AND THE BEST DIGITAL SOLUTIONS

PROCESS OPTIMISATION

INCREASING EFFECTIVENESS THROUGH AUTOMATION

Would you like to simplify complex sales processes, including customer service, and organise them efficiently and smoothly? We digitise and automate processes profitably. To do this, we rely on sustainable and future-proof solutions, such as digital self-services: Simple offer preparation and reordering, access to product and service information, management of workflows and much more.

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IT INFRASTRUCTURE

FLEXIBLE TECHNOLOGICAL CUSTOMISATION

Is your existing IT infrastructure making it difficult to integrate new technologies for your B2B e-commerce? We rely on flexible and sustainable solutions. We use API-based architectures to easily connect different systems and platforms. With microservices, different areas can be scaled and updated in individual components. Thanks to the cloud, we can implement your business digitally in a flexible and cost-efficient way.

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DATA MANAGEMENT

IMPROVING OPERATIONAL EFFICIENCY & CUSTOMER EXPERIENCE

Do you want to integrate, consolidate or analyze different data? We provide holistic support with proven technology solutions. Use data for automation and personalisation. Gain valuable information about business potential, processes and customers. Reduce workloads in a targeted manner. We focus on real-time data management, data protection and data security. Artificial intelligence and machine learning improve data quality and increase business success.

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OMNICHANNEL

CONCLUDING NEW MARKETS WITH AN OMNICHANNEL STRATEGY

Do you want to offer seamless customer experiences across different channels? With a customised omnichannel strategy, we look at the touchpoints and needs. This allows us to leverage your potential, e.g. through optimal customer service for each channel, mobile-optimised B2B purchasing processes, personalisation of product offers, prices and communication. All of this consistently for every channel of your activities.

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CUSTOMISATION

CUSTOMISED CUSTOMER EXPERIENCE

Are you focussing on long-term customer relationships? And would you also like to offer your customers personalised experiences in online business? And cater to their needs in the best possible way? In B2B in particular, we rely on personalised content and recommendations. This allows us to simplify complex purchasing decisions and create conversions even with higher transaction values. With the right tools, we create customised personalisations that are convincing - always tailored to specific requirements and customer needs.

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ARTIFICIAL INTELLIGENCE

INCREASE IN COMPETITIVENESS AND EFFICIENCY

Do you want to secure important competitive advantages and revolutionise your B2B e-commerce? Get ready for the future with AI. Increase your efficiency and reduce your costs. We help you analyze your data with AI. This allows you to anticipate future sales trends, manage stock levels more efficiently and create personalised marketing campaigns. Benefit from automated business processes: From order processing and pricing to customer service with chatbots.

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B2B IS DIVERSE AND COMPLEX.
NO MATTER WHAT CHALLENGE YOU FACE, WE CAN SOLVE IT!

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OUR TECHNOLOGY ENABLER FOR
YOUR SUCCESS IN B2B E-COMMERCE

SHOPWARE B2B SUITE

POWERFUL & DYNAMIC

Shopware offers a powerful B2B suite that is specially tailored to the needs of B2B companies.
Automation & optimisation of increasingly complex B2B business processes.
Management of customer groups, role & rights management, customer-specific prices, offer management and much more.
Integration of ERP, CRM and other backend systems thanks to the API-first principle.
Flexible and uncomplicated integration of existing workflows into the B2B Suite.

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SHOPIFY PLUS

GLOBAL B2B

Scalability: High-performance e-commerce platform that is experiencing rapid growth. The platform can easily handle increasing demands and high order volumes in B2B.
Multilingualism and international expansion: Creation of multilingual websites and easy management of international business activities.
Integrations and app ecosystem: A variety of integrations and a wide range of apps that enable B2B-specific functions and extensions.

SPRYKER

VARIOUS DISTRIBUTION CHANNELS

Modular concept: Modular concept that enables B2B companies to map specific requirements and processes and create customised solutions.
Flexibility and adaptability: High flexibility and adaptability to implement complex B2B functionalities such as individual prices, customer-specific catalogs, approval workflows and integrations with backend systems.
Headless architecture: Easy provision of content and functions on different channels.

PIMCORE

SEAMLESS INTEGRATION

PIM and CMS functionality: All-in-one solution with product information management (PIM) and content management system (CMS). Efficient management of product information and the creation of appealing content for B2B e-commerce.
Flexibility and adaptability: High flexibility and adaptability to implement individual B2B functionalities and workflows.
Integrations: Seamless integration with ERP, CRM and other backend systems to ensure smooth data exchange and efficient process automation.

EMPORIX

B2B FUNCTIONS

B2B-specific functions: Wide range of B2B-specific functions such as configurators, price calculations, product variants and customer-specific catalogs.
Omni-channel support: Seamless integration and synchronisation of online and offline sales channels.
Performance and scalability: Powerful infrastructure and scalability to handle growing requirements and high order volumes.

HUBSPOT

B2B CRM

Optimisation of business processes: Status assignments of contacts, control of business relationship steps, tools for customised quotation creation and automation of quotation requests.
Sales automation: automation of contact management, appointment scheduling, sales tracking, administrative tasks.
Lead generation and lead nurturing: email marketing campaigns and customizable marketing tools.
Coordinating work in different teams: shared mailbox, platform for internal and external communication.

ROOOM